Understanding the Role of Technology in Transforming Nifty Financial Services and Nifty PSU Bank

 FY22 was spectacular for Nifty—a performance that was heavily lifted by the banking and financial services stocks. Indeed, the majority of banking stocks massively outperformed the market as a whole.

The Nifty PSU Bank index gained a staggering 60% in the past year, while the Nifty Financial Services index rose 22% in this period. But what factors have been fuelling this enormous growth? We evaluate below.



The Rise of Financial Indices

Before we dive into the details, let us outline the breadth of the Nifty Financial Services Index. It is a sectoral index of 20 stocks, which, in addition to banking stocks, includes other financial companies such as housing finance companies, insurance companies, and other financial institutions.

The Nifty PSU Bank index is made up of 12 stocks; it covers public sector banks extensively but has a limited range compared to the Nifty Financial Services index. SBI is the only stock common to both indices.

Banks, especially public sector banks (PSBs), have cleaned up their balance sheets ever since the NPA crisis, bringing down the delinquency rate and transforming their loan books. In fact, since 2018, the net NPA ratio has decreased by 65%, with the capital adequacy ratio rising close to 15%, and banks have been rewarded for this with higher equity performance.

Additionally, with digitalisation becoming the financial mainstay, banks have had no choice but to update their processes, improve efficiencies, adopt new customer-centric technologies, enrich risk management frameworks, and even enter into co-lending arrangements with new-age fintechs. 

So, how has technology revolutionized the financial industry and, in turn, the Nifty Financial Services and Nifty PSU Bank indices?

The Transformative Role of Technology

Banks and NBFCs are performing well due to an expansion of their loan portfolios, a rise in interest margins, and an improvement in asset quality—and technology plays a colossal role in this.

The digitalisation of financial services has facilitated online banking and mobile payments, providing customers with a seamless, efficient, convenient, and accessible experience. 

The deployment of automation and artificial intelligence (AI)/ machine learning (ML) based models by financial institutions has modernised the risk evaluation process. Now, customers with thin credit files can access credit. Even new to formal credit (N2FC) customers can avail of personalised, sachet-sized loans, and such retail loans afford lenders high margins.

Moreover, the advent of fintechs has given a further fillip to the adoption of technology and innovation. Such companies have been experimenting with new products and distribution channels, capitalising on consumers from Tier III and beyond cities. 

Besides, products like buy now, pay later (BNPL) loans have been capturing specific niches. Embedded finance is further improving access to credit. By entering into digital partnerships with these companies, banks are further growing their loan portfolios. 

To illustrate, SBI entered into a co-lending partnership with five housing finance companies in 2022.

Finally, with the India Stack and Account Aggregator system in place, financial companies can now develop a holistic picture of their customer as they get access to all of their financial data, including banking transactions, GST records, tax payments, etc. 

Such open banking initiatives and APIs provide for easy integration of systems between banks and third-party developers, making the provision of financial services easy.

The Bottom Line

Conventionally, the Nifty Financial Services index has mostly outperformed the benchmark index, growing at a 14.9% CAGR versus 13.1% for the Nifty 50. After cleaning up their balance sheets. PSBs are on the rise too, a fact corroborated by the recent rally in the Nifty PSU Bank index. 

This growth can be attributed to the industry-wide adoption of technology that has enabled banks and NBFCs to offer bespoke, high-margin credit products and improve their digital processes for mobilizing more deposits. India’s growth story and demographic advantage offer even more room for growth.

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